Terms & Scope Agreement

Last updated: March 2026

01 — Scope of Work

Every engagement begins with a clear, written scope document — agreed upon before any payment is made. This document outlines features, technology choices, design specifications, integrations, and deployment details.

Work outside the agreed scope (new features, additional integrations, design changes beyond the original spec) will be quoted separately as a change order. No surprise charges.

02 — Project Timeline & Milestones

Projects typically deliver within 5–14 business days depending on complexity. You'll receive:

  • Working preview within 48 hours of project start
  • Daily updates with live preview links
  • Milestone checkpoints for review and feedback

03 — Payment Terms

All projects are fixed-price. No hourly billing, no scope creep surprises.

  • 50% deposit — due upfront before work begins
  • 50% final payment — due upon delivery
  • Accepted: bank transfer, Zelle, or Stripe

Work does not begin until the deposit is received. Deliverables and source code transfer upon final payment.

04 — Revisions

Each project includes two rounds of revisions after the initial delivery. Additional revisions are billed at $150/hour. Scope changes (new features, new integrations) require a separate quote.

05 — Intellectual Property

Upon final payment, you own all custom code and designs created for your project. Open-source libraries and frameworks retain their original licenses. BK Solutions retains the right to showcase the work in our portfolio and retains ownership of any pre-existing tools or frameworks used.

06 — Communication

We operate async-first — email, Slack, or text. You'll receive daily written updates during active builds. Calls are available for kickoff, milestone reviews, and delivery walkthroughs. Response time: within 4 business hours on weekdays.

07 — Cancellation & Refund Policy

  • Before work begins: full refund of deposit
  • After work begins: deposit is non-refundable
  • Mid-project cancellation: you receive all completed work up to that point

08 — Limitation of Liability

BK Solutions' total liability is capped at the total amount paid for the engagement. We are not liable for indirect, incidental, or consequential damages. Bug fixes are included during the support period at no additional cost.

09 — Confidentiality

All client information — business data, credentials, proprietary processes — is treated as confidential. Formal NDAs are available upon request before project kickoff.

10 — Delivery & IP Models

Three delivery options:

  • Standard (included): Deployed software, managed hosting, admin access, documentation, and walkthrough video
  • Client-Owned Deployment (+$997): Everything above, deployed to your infrastructure (Vercel, AWS, etc.) with domain ownership
  • Full Source Code Transfer (+$2,497): Everything above, plus private GitHub repository, complete codebase, architecture docs, and deployment instructions

Environment variables and secrets are never shared directly — .env.example files are provided instead.

11 — Ongoing Support

Optional ongoing support is available at $997/month:

  • Security patches and updates
  • Bug fixes within 24 hours
  • Minor feature tweaks (twice monthly)
  • Uptime monitoring and alerts
  • Priority support

Cancellable with 30 days notice. No long-term contracts.

12 — Governing Law

This agreement is governed by the laws of the State of Arizona. Any disputes will be resolved through good-faith negotiation first, then binding arbitration in Maricopa County, Arizona if necessary.